What Do Medical and Health Services Managers Do (including Their Typical Day At Work)

Job Description

Medical and Health Services Managers plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations. They also develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.

Other tasks include:

• Direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel.
• Direct or conduct recruitment, hiring, and training of personnel.
• Develop and implement organizational policies and procedures for the facility or medical unit.
• Conduct and administer fiscal operations, including accounting, planning budgets, authorizing expenditures, establishing rates for services, and coordinating financial reporting.
• Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options.
• Plan, implement, and administer programs and services in a health care or medical facility, including personnel administration, training, and coordination of medical, nursing and physical plant staff.

We asked Medical and Health Services Managers how satisfied they are with their job. Here is what they said.

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81% of them said they were satisfied with their job and 84% said they find that their job makes the world a better place or helps to make someone else’s life better.

Typical Day At Work

On a daily basis, Medical and Health Services Managers direct, supervise and evaluate work activities of medical, nursing, technical, clerical, service, maintenance, and other personnel. They establish work schedules and assignments for staff, according to workload, space, and equipment availability.

A typical day for a Medical and Health Services Manager will also include:

• Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports.
• Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.
• Consult with medical, business, and community groups to discuss service problems, respond to community needs, enhance public relations, coordinate activities and plans, and promote health programs.
• Establish objectives and evaluative or operational criteria for units managed.
• Monitor the use of diagnostic services, inpatient beds, facilities, and staff to ensure effective use of resources and assess the need for additional staff, equipment, and services.

We asked some Medical and Health Services Managers a few questions to find out what else does their work day look like. Here is what we found.

	Do you have telephone conversations everyday in this job?	100% said yes
	How important is it to work in a team in this job?	52% said very important
	Do you have group discussions everyday in this job?	93% said yes
	Do you talk or work with customers everyday in this job?	36% said yes
	Do you have to deal with angry customers everyday in this job?	10% said yes
	Do you have to make decisions everyday in this job?	64% said yes

Other responsibilities

Besides their typical day, Medical and Health Services Managers also prepare activity reports to inform management of the status and implementation plans of programs, services, and quality initiatives. They may also maintain communication between governing boards, medical staff, and department heads by attending board meetings and coordinating interdepartmental functioning.

On a weekly to monthly basis, Medical and Health Services Managers Maintain awareness of advances in medicine, computerized diagnostic and treatment equipment, data processing technology, government regulations, health insurance changes, and financing options. They might also Manage change in integrated health care delivery systems, such as work restructuring, technological innovations, and shifts in the focus of care.

In addition, they Direct or conduct recruitment, hiring, and training of personnel.

Although specific duties may vary, many of them Review and analyze facility activities and data to aid planning and cash and risk management and to improve service utilization.

To some Medical and Health Services Managers, it is also their responsibility to Develop instructional materials and conduct in-service and community-based educational programs.

Working life

More than 40 hours per week

Regular schedule like a 9 to 5

In a typical work week as a Medical and Health Services Manager, you can expect to work more than 40 hours per week.

Is this right for me

People who are suitable for this job tends to like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business..

They also like working with, communicating with, and teaching people. They like helping or providing service to others.

You can read more about these career personality types here.

Explore other careers

http://www.bls.gov/OOH/management/medical-and-health-services-managers.htm

http://www.pahcom.com/

http://www.mgma.com/

http://www.ache.org/