Other names for this job might include Assistant Innkeeper, Concierge, Desk Clerk, Floor Clerk, Front Desk Agent, Front Desk Associate, Front Desk Attendant, Front Desk Clerk, Front Desk Manager, Front Desk Representative
Hotel, motel and resort desk clerks typically need a high school diploma for most positions. However, employers may prefer to hire candidates with some college education or an associate’s degree depending on the specialty. Courses in social and behavioral science and computer software are particularly helpful.
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Questions to ask the university or college:
How many students are in the program?
Is your program accredited?
How many faculty members do you have? Do they hold the right credentials?
What is your job placement rate?
Does your school hold career fairs or other on-campus events with employers? How many employers typically attend?
How many of your students have at least one internship by graduation?
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Hotel, Motel and Resort Desk Clerks
Written by: Stanley Tan
Hotel and Resort Clerks accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.