Hotel, Motel and Resort Desk Clerks: Salary, Job Description, How To Be One and More

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Hotel, Motel and Resort Desk Clerks jobs information
pros and cons of being a Hotel, Motel and Resort Desk Clerk

Hotel, Motel and Resort Desk Clerks

Other names for this job might include Assistant Innkeeper, Concierge, Desk Clerk, Floor Clerk, Front Desk Agent, Front Desk Associate, Front Desk Attendant, Front Desk Clerk, Front Desk Manager, Front Desk Representative


  • $22610
    Salary
  • 56%
    Job satisfaction
  • Easy
    Becoming one
  • Medium
    Job growth
OwlGuru Rank

D



Hotel and Resort Clerks: Know It All In 1 Minute


In this career summary, you will find out what the job of A Hotel and Resort Clerk is about and what it is like.

After reading this, you will have a good idea on what the job is about and decide if this is the right career for you.



Job description

Hotel, Motel and Resort Desk Clerks accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.

  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers’ credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.

Read more about what does A Hotel and Resort Clerk really do at work and what is it like being and working as one.


Become one

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Salary

Average salary
$22610 per year

Hourly wage
$10.87 an hour


Hotel and Resort Clerks with little to no experience tend to make between $17070 and $18550 while the more experienced ones make over $24710 per year.

Top 5 paying statesHourlyAnnual
HI$18.35$38180
DC$16.22$33730
NY$14.16$29450
NV$13.9$28910
MA$13.5$28080

1 of the easiest ways to increase your salary as A Hotel and Resort Clerk is to move to a higher paying state like HI. Right now, the highest paying states for Hotel and Resort Clerks are HI, DC, NY, NV and MA.

However a higher pay at HI doesn’t guarantee that you will make more because the living expenses at HI might be 2x higher than where you are currently at now.

3 other factors that can increase your salary as A Hotel and Resort Clerk is the degree you hold, the industry you work in and lastly the company you work for (bigger companies like the Fortune 500 companies tend to pay more).

Find out how much do successful Hotel and Resort Clerks make and if their salary is high when compared to all the other careers.


Requirements

Recommended degree level
High School Diploma (or GED)

We asked other Hotel and Resort Clerks what degree they had when they got the job and most of them said they had a High School Diploma followed by No degree.

Other than that we also asked them what did they major in and here are the most popular majors that came up.

No degree required

Another popular question from our readers is what makes A Hotel and Resort Clerk successful or would they be good in this career.

Well, we found that most successful Hotel and Resort Clerks have these 5 skillsets.

Social Perceptiveness
Speaking
Service Orientation
Active Listening
Coordination

In addition to that, 1 common characteristic among successful Hotel and Resort Clerks is they are good at Concern for Others. Here are the top 5 common characteristics.

Concern for Others
Dependability
Self Control
Cooperation
Stress Tolerance
= Hot in-demand that most employers are looking for

Read more about what it really takes to become A Hotel and Resort Clerk and the degree, training and education you need


Pros and Cons

Here are some reasons why you should and shouldn’t choose A Hotel and Resort Clerk as your career.

PROS
Suitable for people who likes to follow routines
Suitable for people who values relationships between coworkers and customers and wants to work in a friendly noncompetitive environment
This career is perfect for people who love to work indoors.
It is easy to get into this career. Some previous workrelated skill, knowledge, or experience is required for this career.
Normal working hours (40 hours per week)
CONS
Not suitable for people who likes to solve problems mentally
One of the lowest paying jobs


There will be pros and cons for all jobs. The point is how much do the pros outweigh the cons to you.

A pro to you might be a con to Bob. A pro to Bob might be a con to you. We suggest reading about this career framework that can help you to find out what type of careers are right for you.



What is the job like

Job satisfaction
56%

Is this job meaningful
42%


Working hours
40 hours per week

Working schedule
Regular (Set schedule and routine)


On a normal working week Hotel, Motel and Resort Desk Clerks work 40 hours per week.

56% of Hotel and Resort Clerks said they were satisfied with their job and 42% said they feel like their job is making other people’s lives better.



Is this right for me

Best personality for this career
The Organizers and The Persuaders


You can read more about these career personality types here.

People who are suitable for this job tends to like following set procedures and routines. They like working with data and details more than with ideas.

They also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.



How we can help

Start your journey to be A Hotel and Resort Clerk

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They answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
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They sell merchandise, such as furniture, motor vehicles, appliances, or apparel to consumers.
Rank: C+
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They assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.






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Career type

Office and Administration
Lodging
Professional Sales and Marketing

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Job Description
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Related to Hotel, Motel and Resort Desk Clerks Career Information

Hotel, Motel and Resort Desk Clerks job description, Hotel, Motel and Resort Desk Clerks salary, Hotel, Motel and Resort Desk Clerks information, what is the job of a Hotel, Motel and Resort Desk Clerk like, pros and cons about Hotel, Motel and Resort Desk Clerks, colleges and universities for Hotel, Motel and Resort Desk Clerks, is Hotel, Motel, and Resort Desk Clerks the right career for me, Easy careers to get into, careers in Office and Administration

Additional resources

http://www.bls.gov/OOH/office-and-administrative-support/information-clerks.htm
http://www.ahlei.org/

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Hotel, Motel and Resort Desk Clerks
Written by: Stanley Tan
Hotel and Resort Clerks accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
3 / 5 stars

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