Other names for this job might include Assistant Innkeeper, Concierge, Desk Clerk, Floor Clerk, Front Desk Agent, Front Desk Associate, Front Desk Attendant, Front Desk Clerk, Front Desk Manager, Front Desk Representative
In this career summary, you will find out what the job of A Hotel and Resort Clerk is about and what it is like.
After reading this, you will have a good idea on what the job is about and decide if this is the right career for you.
Hotel, Motel and Resort Desk Clerks accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Greet, register, and assign rooms to guests of hotels or motels.
Verify customers’ credit, and establish how the customer will pay for the accommodation.
Contact housekeeping or maintenance staff when guests report problems.
Hotel and Resort Clerks with little to no experience tend to make between $17070 and $18550 while the more experienced ones make over $24710 per year.
Top 5 paying states
1 of the easiest ways to increase your salary as A Hotel and Resort Clerk is to move to a higher paying state like HI. Right now, the highest paying states for Hotel and Resort Clerks are HI, DC, NY, NV and MA.
However a higher pay at HI doesn’t guarantee that you will make more because the living expenses at HI might be 2x higher than where you are currently at now.
3 other factors that can increase your salary as A Hotel and Resort Clerk is the degree you hold, the industry you work in and lastly the company you work for (bigger companies like the Fortune 500 companies tend to pay more).
They interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
They answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
They assist patrons at hotel, apartment, or office building with personal services. May take messages, arrange or give advice on transportation, business services or entertainment, or monitor guest requests for housekeeping and maintenance.
Related to Hotel, Motel and Resort Desk Clerks Career Information
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