What Do Retail Sales Supervisors Do: Job Description, Responsibilities and Duties

Stanley TanLeave a Comment



daily life of a Supervisor of Retail Sales Worker
are Supervisors of Retail Sales Workers happy with their job

Supervisors of Retail Sales Workers

Other names for this job might include Agent, Antique Collector, Antique Dealer, Area Supervisor, Art Dealer, Art Gallery Director, Assistant Manager, Assistant Manager Retail, Assistant Store Manager, Auto Dealer


  • $42900
    Salary
  • 64%
    Job satisfaction
  • Easy
    Becoming one
  • Low
    Job growth
OwlGuru Rank

C



Being A Retail Sales Supervisor: What You Really Do


In this job description guide, you will find out what do Supervisors of Retail Sales Workers do and what is their typical work day like.

After reading this, you will have a much better idea on whether you will like working as a Supervisor of Retail Sales Worker or not.



Job summary

Retail Sales Supervisors directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.

We asked Retail Sales Supervisors how satisfied they are with their job. Here is what they said.

Job satisfaction

64%

How meaningful is this job

39%


64% of them said they were satisfied with their job and 39% said they find that their job makes the world a better place or helps to make someone else’s life better.



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Typical day

On a daily basis, Retail Sales Supervisors Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints. They Monitor sales activities to ensure that customers receive satisfactory service and quality goods.

1 of the main responsibilities as A Retail Sales Supervisor is to Assign employees to specific duties.

Some may also Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

In a normal work day, another thing that Retail Sales Supervisors do is they Inventory stock and reorder when inventory drops to a specified level.

In addition to that, they Keep records of purchases, sales, and requisitions..

A typical day for A Retail Sales Supervisor look like this:

Greet customers, patrons, or visitors.
Answer customer questions about goods or services.
Monitor sales activities.
Assign duties or work schedules to employees.

We asked some Retail Sales Supervisors a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job?99% said yes
Do you have to use email everyday in this job?44% said yes
How important is it to work in a team in this job?74% said very important
Do you have group discussions everyday in this job?83% said yes
Do you have to meet strict deadlines everyday in this job?33% said yes
Do you talk or work with customers everyday in this job?85% said yes
Do you have to deal with angry customers everyday in this job?36% said yes
Do you have to make decisions everyday in this job?71% said yes



Other responsibilities

Besides the “typical day” things that Retail Sales Supervisors do, they Plan and prepare work schedules and keep records of employees’ work schedules and time cards. They might also Plan and coordinate advertising campaigns and sales promotions and prepare merchandise displays and advertising copy.

On a weekly to monthly basis, Retail Sales Supervisors Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

A typical week or month for them might include:

Assign duties or work schedules to employees.
Develop marketing plans or strategies.
Set up merchandise displays.
Coordinate sales campaigns.
Develop marketing plans or strategies.



Working life

Working hours

More than 40 hours per week

Working schedule

Regular (Set schedule and routine)


In a typical work week as A Retail Sales Supervisor, you can expect to work More than 40 hours per week.

Do Retail Sales Supervisors work in an office-style work environment?

Everyday
88.09%

Once a week
0%

Once a month
0%

Once a year
5.93%

Never
5.98%

Do Retail Sales Supervisors work in a warehouse-style work environment?

Everyday
10.68%

Once a week
9.78%

Once a month
2.86%

Once a year
28.47%

Never
48.21%

Do Retail Sales Supervisors work outdoors?

Everyday
9.99%

Once a week
13.09%

Once a month
10.46%

Once a year
22.31%

Never
44.15%



Is this right for me

Best personality for this career

The Persuaders and The Organizers


You can read more about these career personality types here.

You will like this career if you are someone who likes starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.

You also like following set procedures and routines. They like working with data and details more than with ideas.



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Is This Right For Me

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Related to Supervisors of Retail Sales Workers Job Description

Supervisors of Retail Sales Workers job description, what do Supervisors of Retail Sales Workers do, typical day for Supervisors of Retail Sales Workers, what is it like to work as a Supervisor of Retail Sales Worker, how many hours do Supervisors of Retail Sales Workers work, day to day work of a Supervisor of Retail Sales Worker

Additional resources

http://www.ifdaonline.org/
http://www.nacsonline.com/
http://www.nada.org/
http://www.nrf.com/

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Supervisors of Retail Sales Workers
Written by: Stanley Tan
Retail Sales Supervisors directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
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