What Do Non-Retail Sales Supervisors Do (including Their Typical Day At Work)

Job Description

Non-Retail Sales Supervisors directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties. They also confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.

Other tasks include:

• Listen to and resolve customer complaints regarding services, products, or personnel.
• Provide staff with assistance in performing difficult or complicated duties.
• Monitor sales staff performance to ensure that goals are met.
• Formulate pricing policies on merchandise according to profitability requirements.
• Hire, train, and evaluate personnel.
• Analyze details of sales territories to assess their growth potential and to set quotas.

We asked Non-Retail Sales Supervisors how satisfied they are with their job. Here is what they said.

73% of them said they were satisfied with their job and 47% said they find that their job makes the world a better place or helps to make someone else’s life better.

Typical Day At Work

On a daily basis, Non-Retail Sales Supervisors provide staff with assistance in performing difficult or complicated duties. They direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or performing specific services.

A typical day for a Supervisor of Non-Retail Sales Worker will also include:

• Monitor sales staff performance to ensure that goals are met.
• Keep records pertaining to purchases, sales, and requisitions.
• Listen to and resolve customer complaints regarding services, products, or personnel.
• Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
• Prepare rental or lease agreements, specifying charges and payment procedures for use of machinery, tools, or other items.

We asked some Non-Retail Sales Supervisors a few questions to find out what else does their work day look like. Here is what we found.

Other responsibilities

Besides their typical day, Non-Retail Sales Supervisors also formulate pricing policies on merchandise according to profitability requirements. They may also inventory stock and reorder when inventories drop to specified levels.

On a weekly to monthly basis, Non-Retail Sales Supervisors Confer with company officials to develop methods and procedures to increase sales, expand markets, and promote business. They might also Coordinate sales promotion activities, such as preparing merchandise displays and advertising copy.

In addition, they Plan and prepare work schedules, and assign employees to specific duties.

Although specific duties may vary, many of them Prepare sales and inventory reports for management and budget departments.

To some Non-Retail Sales Supervisors, it is also their responsibility to Listen to and resolve customer complaints regarding services, products, or personnel.

Working life

More than 40 hours per week

Regular schedule like a 9 to 5

In a typical work week as a Supervisor of Non-Retail Sales Worker, you can expect to work more than 40 hours per week.

Is this right for me

People who are suitable for this job tends to like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business..

They also like following set procedures and routines. They like working with data and details more than with ideas.

You can read more about these career personality types here.

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