Customer Service Reps Salary 2017: How Much Money Do They Make

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hourly pay for Customer Service Representatives
do Customer Service Representatives make a lot of money

Customer Service Representatives

Other names for this job might include Account Adjuster, Account Manager, Account Representative, Adjustment Clerk, At Home Independent Call Center Agent, Automotive Service Advisor, Automotive Service Writer, Bill Adjuster, Call Center Representative, Claim Adjuster


  • $35170
    Salary
  • 61%
    Job satisfaction
  • Easy
    Becoming one
  • Medium
    Job growth
OwlGuru Rank

C



How Much Successful Customer Service Reps Make In 2017


In this salary guide, you will find out how much do Customer Service Representatives make.

After reading this, you will be able to make a decision if working as a Customer Service Representative will suit your financial goals (e.g: buying a home, BMW or just your target salary goal).



Average salary

Annual salary
$35170 per year

Hourly wage
$16.910 per hour


1 of the most popular questions we get from our readers here at OwlGuru is how much do Customer Service Reps make per year and what is their hourly wage.

According to BLS, the average annual salary of Customer Service Reps is $35170. Their salary can also be as low as $20810 if you’re still a newbie with no experience to over $53730 if you have a ton of experience under your belt.

The typical hourly pay is $16.910 and can range from $10.010 to $25.830 which also depends if you’re a newbie or a professional.

Just like any other job, the salary of A Customer Service Rep will vary based on your education and experience level.

# = Over $100 per hour or $200,000 per year.
Salary rank
D

We wanted to make it easy for our readers to compare the salary of A Customer Service Rep to all the other careers out there. So we created Salary Rank.

This compares the salary of all careers and we give them a rank of A, B, C or D depending on how high or low is their average salary.

After comparing how much do Customer Service Reps make with other careers, they have a salary rank of D.



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Salary range

LevelHourlyYearly
Highest (Top 10%)$25.830$53730
Senior (Top 25%)$19.920$41430
Middle (Mid 50%)$15.530$32300
Junior (Bottom 25%)$12.270$25520
No experience (Bottom 10%)$10.010$20810


Entry-level Customer Service Reps who starts out at $25520 can expect to make $32300 after 3-5 years of experience in the field.

The bottom 10% makes less than $10.010 per hour while the top 10% makes over $25.830 per hour.

While the median wage is $32300 per annum or $15.530 per hour.

Depending on who you work for, you might also get overtime pay.

# = Over $100 per hour or $200,000 per year.


Highest paying industries

Industry nameHourly wageAnnual salary
Motor Vehicle Manufacturing26.9756090
Pipeline Transportation of Natural Gas25.2152440
Pipeline Transportation24.9951990
Natural Gas Distribution24.9651910
Other Investment Pools and Funds23.7649420
Railroad Rolling Stock Manufacturing23.0948020
Aerospace Product and Parts Manufacturing22.9647760
Semiconductor and Other Electronic Component Manufacturing22.3646500
Support Activities for Rail Transportation21.9245600
Navigational, Measuring, Electromedical, and Control Instruments Manufacturing21.8445430
Support Activities for Water Transportation21.6745080
Iron and Steel Mills and Ferroalloy Manufacturing21.5244750
Utilities21.4844670
Industrial Machinery Manufacturing21.4644640
Labor Unions and Similar Labor Organizations21.3844470
Office Furniture (including Fixtures) Manufacturing21.3144330
Hardware Manufacturing21.2844260
Electrical Equipment Manufacturing21.2444180
Steel Product Manufacturing from Purchased Steel21.2144120
Computer and Electronic Product Manufacturing21.1544000
Engine, Turbine, and Power Transmission Equipment Manufacturing21.1243940
Funds, Trusts, and Other Financial Vehicles21.0343740
Research and Development in the Physical, Engineering, and Life Sciences2143680
Support Activities for Mining2143670
Scientific Research and Development Services20.8943460
Oil and Gas Extraction20.8843430
Resin, Synthetic Rubber, and Artificial Synthetic Fibers and Filaments Manufacturing20.8443350
Power and Communication Line and Related Structures Construction20.7143080
Other Transportation Equipment Manufacturing20.5942840
Commercial and Service Industry Machinery Manufacturing20.5942830
Machine Shops20.5542750
Machine Shops; Turned Product; and Screw, Nut, and Bolt Manufacturing20.542640
Securities and Commodity Contracts Intermediation and Brokerage20.4742580
Research and Development in the Social Sciences and Humanities20.4542530
Petroleum and Coal Products Manufacturing20.4342490
Turned Product and Screw, Nut, and Bolt Manufacturing20.4242470
Other General Purpose Machinery Manufacturing20.3942420
Electric Power Generation, Transmission and Distribution20.3842390
Transportation Equipment Manufacturing20.3842380
Software Publishers20.3742370
Machinery Manufacturing20.3442300
Primary Metal Manufacturing20.2842190
Pharmaceutical and Medicine Manufacturing20.2842180
Other Information Services20.2742160
Utility System Construction20.2442110
Forging and Stamping20.1942000
Communications Equipment Manufacturing20.1941990
Lime and Gypsum Product Manufacturing20.1741940
Securities, Commodity Contracts, and Other Financial Investments and Related Activities20.1541910
Basic Chemical Manufacturing20.1541900
Computer and Peripheral Equipment Manufacturing20.0841760
Audio and Video Equipment Manufacturing20.0841760
Foundries20.0341650
Converted Paper Product Manufacturing2041590
Mining19.9841570
Coating, Engraving, Heat Treating, and Allied Activities19.9841560
Monetary Authorities-Central Bank19.9641520
Other Electrical Equipment and Component Manufacturing19.9641510
Alumina and Aluminum Production and Processing19.9541500
Electrical Equipment, Appliance, and Component Manufacturing19.9541500
Paper Manufacturing19.9341450
Testing Laboratories19.8941370
Other Financial Investment Activities19.841180
Agriculture, Construction, and Mining Machinery Manufacturing19.7841140
Seafood Product Preparation and Packaging19.7641100
Insurance and Employee Benefit Funds19.7541090
Fabricated Metal Product Manufacturing19.7541080
Ventilation, Heating, Air-Conditioning, and Commercial Refrigeration Equipment Manufacturing19.7341040
Metal and Mineral (except Petroleum) Merchant Wholesalers19.7241020
Ship and Boat Building19.7241010
Motion Picture and Video Industries19.7141000
Metalworking Machinery Manufacturing19.7140990
Computer Systems Design and Related Services19.6840920
Other Fabricated Metal Product Manufacturing19.6340830
Motor Vehicle Body and Trailer Manufacturing19.6240820
Nonferrous Metal (except Aluminum) Production and Processing19.640770
Electric Lighting Equipment Manufacturing19.5840730
Chemical Manufacturing19.5540670
Architectural and Structural Metals Manufacturing19.5440640
Wired Telecommunications Carriers19.4940530
Boiler, Tank, and Shipping Container Manufacturing19.4540460
Rubber Product Manufacturing19.3640270
Rail Transportation19.3440230
Electrical Contractors and Other Wiring Installation Contractors19.2940120
Paint, Coating, and Adhesive Manufacturing19.2840100
Pulp, Paper, and Paperboard Mills19.2239970
Nonresidential Building Construction19.239930
Chemical and Allied Products Merchant Wholesalers19.1739880
Television Broadcasting19.1639850
Manufacturing19.1539840
Plastics and Rubber Products Manufacturing19.1239760
Other Chemical Product and Preparation Manufacturing19.1139750
Plastics Product Manufacturing19.0839690
Household Appliances and Electrical and Electronic Goods Merchant Wholesalers19.0739670
Machinery, Equipment, and Supplies Merchant Wholesalers19.0739670
Spring and Wire Product Manufacturing19.0439610
Couriers and Express Delivery Services1939510
Mining (except Oil and Gas)18.9239360
Professional and Commercial Equipment and Supplies Merchant Wholesalers18.9239360
Medical Equipment and Supplies Manufacturing18.9239350
Nonmetallic Mineral Mining and Quarrying18.8939290
Hardware, and Plumbing and Heating Equipment and Supplies Merchant Wholesalers18.8839270
Freight Transportation Arrangement18.8839270
Heavy and Civil Engineering Construction18.8639230
Architectural, Engineering, and Related Services18.8539200
Motion Picture and Sound Recording Industries18.8439190
Motor Vehicle Parts Manufacturing18.7639020
Telecommunications18.7138920
Elementary and Secondary Schools, Local government owned18.6838850
Merchant Wholesalers, Durable Goods18.6538800
Construction of Buildings18.6538790
Cutlery and Handtool Manufacturing18.6238740
Soap, Cleaning Compound, and Toilet Preparation Manufacturing18.6238730
Specialized Design Services18.6238720
Printing and Related Support Activities18.6138710
Elementary and Secondary Schools (including private, state, and local government schools)18.5738630
Residential Building Construction18.5738620
Couriers and Messengers18.5638600
Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance18.5538580
Household Appliance Manufacturing18.5238520
Miscellaneous Manufacturing18.4838450
Lumber and Other Construction Materials Merchant Wholesalers18.4538370
Information18.3738200
Water, Sewage and Other Systems18.3638190
Wholesale Electronic Markets and Agents and Brokers18.3438140
Business, Professional, Labor, Political, and Similar Organizations18.3438140
Wholesale Trade18.3138090
Engineering Services18.2938040
Elementary and Secondary Schools, Privately owned18.2838020
Other schools and instruction, Local government owned18.2637980
Offices of Mental Health Practitioners (except Physicians)18.2437940
Publishing Industries (except Internet)18.237850
Specialty (except Psychiatric and Substance Abuse) Hospitals (including private, state, and local government hospitals)18.1937840
Paper and Paper Product Merchant Wholesalers18.1937830
Grain and Oilseed Milling18.1737800
Specialty hospitals, Privately owned18.1737800
Drywall and Insulation Contractors18.1437740
Professional, Scientific, and Technical Services18.1337710
Cable and Other Subscription Programming18.1137670
Sawmills and Wood Preservation18.0937620
Furniture and Related Product Manufacturing18.0737590
Broadcasting (except Internet)18.0537540
Other Miscellaneous Manufacturing18.0437520
Lessors of Nonfinancial Intangible Assets (except Copyrighted Works)18.0437520
Advertising, Public Relations, and Related Services18.0337500
Cement and Concrete Product Manufacturing18.0137470
Investigation, Guard, and Armored Car Services1837440
Other Nonmetallic Mineral Product Manufacturing17.9737370
Support Activities for Transportation17.9637350
Fiber, Yarn, and Thread Mills17.9437320
Construction17.9237280
Management, Scientific, and Technical Consulting Services17.9337280
Other Telecommunications17.9237270
Apparel, Piece Goods, and Notions Merchant Wholesalers17.9137260
Commercial and Industrial Machinery and Equipment Rental and Leasing17.8937220
Insurance Carriers17.8637140
Business Schools and Computer and Management Training (including private, state, and local government schools)17.8537130
Colleges, universities, and professional schools, Privately owned17.8437100
Highway, Street, and Bridge Construction17.8337090
Management of Companies and Enterprises17.8137050
Dairy Product Manufacturing17.7836980
Furniture and Home Furnishing Merchant Wholesalers17.7736970
Business schools and computer and management training - Privately owned17.7636950
General Medical and Surgical Hospitals, State government owned17.7536920
Nursing Care Facilities (Skilled Nursing Facilities)17.7536920
Hospitals, State government owned17.7436890
Other Food Manufacturing17.7136830
Roofing Contractors17.736820
Motor Vehicle and Motor Vehicle Parts and Supplies Merchant Wholesalers17.6936800
Drugs and Druggists' Sundries Merchant Wholesalers17.6936790
Nonmetallic Mineral Product Manufacturing17.6736760
Specialized Freight Trucking17.6836760
Educational Services, Local government owned17.6636740
Pesticide, Fertilizer, and Other Agricultural Chemical Manufacturing17.6536710
Tobacco Manufacturing17.6436690
Other Wood Product Manufacturing17.6436690
Wood Product Manufacturing17.6436680
Local Government, excluding schools and hospitals17.6336670
Beer, Wine, and Distilled Alcoholic Beverage Merchant Wholesalers17.6236650
Building Equipment Contractors17.6136630
Radio and Television Broadcasting17.5936590
Fabric Mills17.5836580
Footwear Manufacturing17.5836570
Merchant Wholesalers, Nondurable Goods17.5636530
Home Health Care Services17.5636520
Textile Mills17.5536510
School and Employee Bus Transportation17.5536510
Other Specialty Trade Contractors17.5336470
Insurance Carriers and Related Activities17.5136420
Textile and Fabric Finishing and Fabric Coating Mills17.4736350
Apparel Knitting Mills17.4836350
Direct Insurance (except Life, Health, and Medical) Carriers17.4336250
Specialty Trade Contractors17.4236240
Junior colleges, Privately owned17.4236230
Wood Kitchen Cabinet and Countertop Manufacturing17.4136220
Support Activities for Crop Production17.4136200
Veneer, Plywood, and Engineered Wood Product Manufacturing17.3736140
Clay Product and Refractory Manufacturing17.3836140
Cut and Sew Apparel Manufacturing17.3736120
Farm and Garden Machinery and Equipment Merchant Wholesalers17.2935970
Federal, State, and Local Government17.2935960
Federal, State, and Local Government, excluding state and local schools and hospitals, and the US Postal Service17.2935960
Fruit and Vegetable Preserving and Specialty Food Manufacturing17.2835940
Glass and Glass Product Manufacturing17.2635910
Apparel Manufacturing17.2535870
Accounting, Tax Preparation, Bookkeeping, and Payroll Services17.2535870
Insurance Agencies and Brokerages17.235780
Agencies, Brokerages, and Other Insurance Related Activities17.1835740
Finance and Insurance17.1235620
Other Insurance Related Activities17.1235600
Jewelry and Silverware Manufacturing17.135570
Newspaper, Periodical, Book, and Directory Publishers17.135570
Local government, including schools and hospitals17.0835540
Grocery and Related Product Merchant Wholesalers17.0835520
Junior colleges, Local government owned17.0835520
Leather and Allied Product Manufacturing17.0535460
Transportation and Warehousing17.0435430
Household and Institutional Furniture and Kitchen Cabinet Manufacturing17.0335420
Waste Treatment and Disposal17.0335420
Nonscheduled Air Transportation17.0235410
Landscaping Services16.9935340
Junior Colleges (including private, state, and local government schools)16.9735300
Legal Services16.9635280
Foundation, Structure, and Building Exterior Contractors16.9435240
Other Support Activities for Transportation16.935160
Plumbing, Heating, and Air-Conditioning Contractors16.935150
Grantmaking and Giving Services16.8935130
Federal, state, and local government, including government owned schools and hospitals, and the US Postal Service16.8535060
Deep Sea, Coastal, and Great Lakes Water Transportation16.8535050
Air Transportation16.8535040
Wireless Telecommunications Carriers (except Satellite)16.8435030
Scheduled Air Transportation16.8435020
Water Transportation16.8335000
Truck Transportation16.8134970
Building Finishing Contractors16.8134960
Household and Institutional Furniture Manufacturing16.834940
Medical and Diagnostic Laboratories16.7734870
Food Manufacturing16.7534830
Scenic and Sightseeing Transportation, Land16.7534830
Radio Broadcasting16.7434820
Support Activities for Agriculture and Forestry16.7434810
Agriculture, Forestry, Fishing and Hunting16.7234770
Miscellaneous Durable Goods Merchant Wholesalers16.7134760
Remediation and Other Waste Management Services16.7134760
Electronic and Precision Equipment Repair and Maintenance16.734740
Apparel Accessories and Other Apparel Manufacturing16.6934720
Automobile Dealers16.6834700
Outpatient Care Centers16.6734680
Psychiatric and Substance Abuse Hospitals, Privately owned16.6734680
Miscellaneous Nondurable Goods Merchant Wholesalers16.6634650
Data Processing, Hosting, and Related Services16.6634650
Hospitals, Privately owned16.6334600
Automotive Mechanical and Electrical Repair and Maintenance16.6334600
Psychiatric and Substance Abuse Hospitals (including private, state, and local government hospitals)16.6334590
Inland Water Transportation16.6234580
General Medical and Surgical Hospitals, Privately owned16.5834490
Independent Artists, Writers, and Performers16.5734460
State Government, excluding schools and hospitals16.5334370
Colleges, Universities, and Professional Schools (including private, state, and local government schools)16.5234350
General Freight Trucking16.5134340
Depository Credit Intermediation16.5134330
Petroleum and Petroleum Products Merchant Wholesalers16.534320
Local Messengers and Local Delivery16.4734250
All Other Ambulatory Health Care Services16.4634230
Hospitals (including private, state, and local government hospitals)16.4634230
Educational Services, Privately owned16.4434190
Ambulatory Health Care Services16.4334170
General Medical and Surgical Hospitals (including private, state, and local government hospitals)16.434110
Offices of Dentists16.3734060
Waste Management and Remediation Services16.3734040
State government, including schools and hospitals16.3734040
Educational Services (including private, state, and local government schools)16.3433990
Repair and Maintenance16.3433990
Health Care and Social Assistance (including private, state, and local government hospitals)16.3233950
All industries16.2933890
Other Leather and Allied Product Manufacturing16.2933890
Manufacturing and Reproducing Magnetic and Optical Media16.2933880
Urban Transit Systems16.2933880
Animal Food Manufacturing16.2933870
All industries, private ownership only16.2833860
Other Ambulatory Health Care Services16.2733850
Vending Machine Operators16.2633810
Credit Intermediation and Related Activities16.2433790
Motor Vehicle and Parts Dealers16.1933680
Educational Support Services (including private, state, and local government schools)16.1933680
Educational Support Services, Privately owned16.1933660
Sugar and Confectionery Product Manufacturing16.1733640
Other Building Equipment Contractors16.1733620
Beer, Wine, and Liquor Stores16.1533600
Automotive Repair and Maintenance16.1533580
Animal Slaughtering and Processing16.1433570
Automotive Body, Paint, Interior, and Glass Repair16.1233540
Farm Product Raw Material Merchant Wholesalers16.1133500
Office Administrative Services16.0433370
Facilities Support Services16.0433370
Junior colleges, State government owned16.0433350
Offices of Real Estate Agents and Brokers16.0333340
Social Advocacy Organizations16.0233330
Other Furniture Related Product Manufacturing16.0233320
Other Textile Product Mills15.9933270
Waste Collection15.9833240
Textile Product Mills15.9733220
Nondepository Credit Intermediation15.9633190
Textile Furnishings Mills15.9433150
Warehousing and Storage15.9333120
Support Activities for Air Transportation15.9133090
Activities Related to Credit Intermediation15.8632990
Support Activities for Road Transportation15.8532960
Offices of Physicians15.8432960
Land Subdivision15.832870
Religious, Grantmaking, Civic, Professional, and Similar Organizations15.7832820
Activities Related to Real Estate15.7832810
Technical and trade schools, Privately owned15.7732810
Technical and Trade Schools (including private, state, and local government schools)15.7432730
Community Food and Housing, and Emergency and Other Relief Services15.7432730
Satellite Telecommunications15.7332720
Beverage and Tobacco Product Manufacturing15.6932640
Photographic Services15.6432540
Beverage Manufacturing15.6232480
Other Support Services15.632450
Services for the Elderly and Persons with Disabilities15.5232270
Other Professional, Scientific, and Technical Services15.4932220
Scenic and Sightseeing Transportation15.4632160
Educational Services, State government owned15.4632160
Psychiatric and Substance Abuse Hospitals, State government owned15.4532130
Sound Recording Industries15.4432120
Other Nondepository Credit Intermediation15.4332090
Services to Buildings and Dwellings15.4232080
Colleges, universities, and professional schools, State government owned15.4232080
Technical and trade schools, Local government owned15.432030
Investigation and Security Services15.3731980
Offices of Physical, Occupational and Speech Therapists, and Audiologists15.3331890
Ambulance Services15.3331880
Real Estate15.3131830
Death Care Services15.2731770
Offices of All Other Health Practitioners15.2731760
Individual and Family Services15.2531720
Newspaper Publishers15.2331680
Jewelry, Luggage, and Leather Goods Stores15.2231660
Bakeries and Tortilla Manufacturing15.1831580
Real Estate and Rental and Leasing15.1731560
Other Services (except Federal, State, and Local Government)15.1631540
Offices of Other Health Practitioners15.1531510
Residential Mental Health and Substance Abuse Facilities15.1331460
Automotive Equipment Rental and Leasing15.0931380
Travel Agencies15.0731350
Social Assistance15.0631320
Electronic Shopping and Mail-Order Houses14.9831150
Residential Intellectual and Developmental Disability, Mental Health, and Substance Abuse Facilities14.9731130
Other Residential Care Facilities14.9731130
Child Day Care Services14.9631120
Nonstore Retailers14.9531090
Security Systems Services14.8930970
Rental and Leasing Services14.8930960
Support Activities for Animal Production14.8830950
Other Automotive Repair and Maintenance14.8830940
Other Schools and Instruction (including private, state, and local government schools)14.830790
Residential Intellectual and Developmental Disability Facilities14.7930760
General Rental Centers14.7630690
Traveler Accommodation14.7630690
Direct Selling Establishments14.7430660
Other schools and instruction, Privately owned14.7330630
Accommodation14.6930560
Offices of Chiropractors14.6830540
Outpatient Mental Health and Substance Abuse Centers14.6830530
Electronics and Appliance Stores14.6630480
Technical and trade schools, State government owned14.6330430
Exterminating and Pest Control Services14.6230410
Hospitals, Local government owned14.6230400
General Medical and Surgical Hospitals, Local government owned14.6130380
Pharmacies and Drug Stores14.5630290
Personal and Household Goods Repair and Maintenance14.5230210
Religious Organizations14.5230210
Employment Services14.530150
Veterinary Services14.4930140
Travel Arrangement and Reservation Services14.4730110
Office Supplies, Stationery, and Gift Stores14.4530050
Promoters of Performing Arts, Sports, and Similar Events14.4530050
Scenic and Sightseeing Transportation, Other14.4330020
Home Furnishings Stores14.4129970
Health and Personal Care Stores14.3929930
Lessors of Real Estate14.2229580
Consumer Goods Rental14.2229570
Charter Bus Industry14.1929510
Other Motor Vehicle Dealers14.1729480
Vocational Rehabilitation Services14.0629240
Performing Arts, Spectator Sports, and Related Industries14.0629240
Sector 56- Administrative and Support and Waste Management and Remediation Services14.0529230
Administrative and Support Services14.0329180
Automotive Parts, Accessories, and Tire Stores14.0229170
Accommodation and Food Services1429120
Other Personal Services13.9929110
Nursing and Residential Care Facilities13.9829070
Taxi and Limousine Service13.9729050
Other Miscellaneous Store Retailers13.9228960
Casino Hotels13.9228950
Transit and Ground Passenger Transportation13.8828880
Furniture and Home Furnishings Stores13.8728850
Miscellaneous Store Retailers13.7828670
Spectator Sports13.7328560
Special Food Services13.7328560
Shoe Stores13.7328550
Furniture Stores13.5928270
Performing Arts Companies13.5928260
Gambling Industries13.5828240
Scenic and Sightseeing Transportation, Water13.4627990
Interurban and Rural Bus Transportation13.4227920
Offices of Optometrists13.427870
Business Support Services13.327670
Telephone Call Centers13.1827420
Personal and Laundry Services13.1727400
Full-Service Restaurants13.1527350
Gasoline Stations13.1227280
Drycleaning and Laundry Services13.0927220
Theater Companies and Dinner Theaters13.0427130
Food Services and Drinking Places13.0427120
Retail Trade13.0227070
Amusement Parks and Arcades13.0127060
Book Stores and News Dealers12.9726980
RV (Recreational Vehicle) Parks and Recreational Camps12.8726760
Other Transit and Ground Passenger Transportation12.8526740
Arts, Entertainment, and Recreation12.8626740
Sporting Goods, Hobby, Musical Instrument, and Book Stores12.8226660
Museums, Historical Sites, and Similar Institutions12.826620
Lawn and Garden Equipment and Supplies Stores12.7926600
Sporting Goods, Hobby, and Musical Instrument Stores12.7926600
Agents and Managers for Artists, Athletes, Entertainers, and Other Public Figures12.7726570
Civic and Social Organizations12.7326480
Restaurants and Other Eating Places12.7126440
Sporting Goods Stores12.6126240
Other General Merchandise Stores12.5826170
Amusement, Gambling, and Recreation Industries12.5826160
General Merchandise Stores12.4425870
Clothing and Clothing Accessories Stores12.425790
Fitness and Recreational Sports Centers12.3925760
Building Material and Garden Equipment and Supplies Dealers12.3725730
Building Material and Supplies Dealers12.3625710
Other Amusement and Recreation Industries12.325580
Department Stores12.1825330
Personal Care Services12.1225210
Drinking Places (Alcoholic Beverages)12.0225000
Clothing Stores11.8924730
Used Merchandise Stores11.8824700
Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly11.6324190
Specialty Food Stores11.624130
Motion Picture and Video Exhibition10.7822430
Food and Beverage Stores10.7522360
Grocery Stores10.7222290
Florists10.7122280

Not all industries pay the same for Customer Service Representatives.

1 of the easiest way to increase your salary is to change industries and find a higher paying one.



Highest paying states

StateHourlyAnnual
DC$20.71$43070
MA$19.62$40800
CA$19.31$40160
CT$19.07$39660
NY$18.83$39170
NJ$18.81$39120
MN$18.37$38210
HI$17.88$37190
NH$17.64$36700
WA$17.62$36640

Another simple way to boost your pay as A Customer Service Rep is to move to a higher paying state. However moving to a higher paying state like DC doesn’t mean you will make more overall. This is because the expenses at DC may be 2x higher than where you are currently living at right now.

According to the BLS, the highest paid / most successful Customer Service Reps are in the states of DC, MA, CA, CT and NY. The average salary in DC is $43070.



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Rank: B
Salary: $35540

They locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer’s account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.
Rank: C
Salary: $32230

They interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
Rank: C
Salary: $27830

They answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Rank: C
Salary: $34790

They make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Rank: D
Salary: $22180

They accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests’ accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.





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Customer Service Representatives salary, how much do Customer Service Reps earn, Customer Service Representatives hourly wage, Customer Service Representatives annual pay, highest paying industries for Customer Service Reps, which states pay the highest for Customer Service Reps

Additional resources

http://www.bls.gov/OOH/office-and-administrative-support/customer-service-representatives.htm
http://www.icmi.com/
http://www.scic.com/

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Customer Service Representatives
Written by: Stanley Tan
Customer Service Representatives interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
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