Other names for this job might include Automatic Data Processing Customer Liaison (ADP Customer Liaison), Call Center Manager, Call Center Supervisor, Call Center Support Representative, Computer Customer Support Specialist, Computer Hardware Technician, Computer Help Desk Representative, Computer Help Desk Specialist, Computer Instructor, Computer Lab Assistant
A bachelor’s degree is required for some computer support specialist positions, but an associate’s degree or postsecondary classes may be enough for others. Large software companies that provide support to business users who buy their products or services often require a bachelor’s degree. More technical positions are likely to require a degree in a field such as computer science, engineering, or information science, but for others, the applicant’s field of study is less important.
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Questions to ask the university or college:
How many students are in the program?
Is your program accredited?
How many faculty members do you have? Do they hold the right credentials?
What is your job placement rate?
Does your school hold career fairs or other on-campus events with employers? How many employers typically attend?
How many of your students have at least one internship by graduation?
Related to Computer User Support Specialists Requirements
Computer User Support Specialists requirements, how to become IT Support Specialists, degree required to be a Computer User Support Specialist, Computer User Support Specialists license and certifications, majors to be a Computer User Support Specialist, is it hard to become a Computer User Support Specialist and how long does it take
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