In this job description guide, you will find out what do Computer User Support Specialists do and what is their typical work day like.

After reading this, you will have a much better idea on whether you will like working as a Computer User Support Specialist or not.

IT Support Specialists provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

We asked IT Support Specialists how satisfied they are with their job. Here is what they said.

66% of them said they were satisfied with their job and 45% said they find that their job makes the world a better place or helps to make someone else’s life better.

On a daily basis, IT Support Specialists Answer user inquiries regarding computer software or hardware operation to resolve problems. They Enter commands and observe system functioning to verify correct operations and detect errors.

1 of the main responsibilities as An IT Support Specialist is to Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.

Some may also Oversee the daily performance of computer systems.

In a normal work day, another thing that IT Support Specialists do is they Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

In addition to that, they Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities..

A typical day for An IT Support Specialist look like this:

We asked some IT Support Specialists a few questions to find out what else does their work day look like. Here is what we found.

Besides the “typical day” things that IT Support Specialists do, they Confer with staff, users, and management to establish requirements for new systems or modifications. They might also Read trade magazines and technical manuals, or attend conferences and seminars to maintain knowledge of hardware and software.

A typical week or month for them might include:

In a typical work week as An IT Support Specialist, you can expect to work 40 hours per week.

Do IT Support Specialists work in an office-style work environment?

Do IT Support Specialists work in a warehouse-style work environment?

Do IT Support Specialists work outdoors?

You can read more about these career personality types here.

You will like this career if you are someone who likes work activities that include practical, hands-on problems and solutions. They like working with plants, animals, and real-world materials like wood, tools, and machinery. Many of the careers require working outside, and do not involve a lot of paperwork or working closely with others.

You also like working with ideas, and require an extensive amount of thinking. They like searching for facts and figuring out problems mentally.