What Do Cargo and Freight Agents Do: Job Description, Responsibilities and Duties

Stanley TanLeave a Comment



daily life of a Cargo and Freight Agent
are Cargo and Freight Agents happy with their job

Cargo and Freight Agents

Other names for this job might include Assistant Import Manager, Booking Clerk, Cargo Agent, Cargo Operations Agent, Cargo Router, Container Coordinator, Department-Traffic-Freight Router, Director Surface Transportation, Documentation Clerk, Drop Shipment Clerk


  • $44470
    Salary
  • 64%
    Job satisfaction
  • Easy
    Becoming one
  • High
    Job growth
OwlGuru Rank

C+



Being A Cargo and Freight Agent: What You Really Do


In this job description guide, you will find out what do Cargo and Freight Agents do and what is their typical work day like.

After reading this, you will have a much better idea on whether you will like working as a Cargo and Freight Agent or not.



Job summary

Cargo and Freight Agents expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.

We asked Cargo and Freight Agents how satisfied they are with their job. Here is what they said.

Job satisfaction

64%

How meaningful is this job

44%


64% of them said they were satisfied with their job and 44% said they find that their job makes the world a better place or helps to make someone else’s life better.



Become one

schools for Cargo and Freight Agents
Interested in becoming A Cargo and Freight Agent? Find the right schools that can help you to become one. This service is free thanks to our sponsors.

Click to start becoming a Cargo and Freight Agent




Typical day

On a daily basis, Cargo and Freight Agents Negotiate and arrange transport of goods with shipping or freight companies. They Advise clients on transportation and payment methods.

1 of the main responsibilities as A Cargo and Freight Agent is to Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.

Some may also Estimate freight or postal rates and record shipment costs and weights.

In a normal work day, another thing that Cargo and Freight Agents do is they Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.

In addition to that, they Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely..

A typical day for A Cargo and Freight Agent look like this:

Negotiate financial arrangements.
Coordinate operational activities.
Recommend packing or shipping methods.
Analyze shipping information to make routing decisions.

We asked some Cargo and Freight Agents a few questions to find out what else does their work day look like. Here is what we found.

Do you have telephone conversations everyday in this job?100% said yes
Do you have to use email everyday in this job?100% said yes
How important is it to work in a team in this job?60% said very important
Do you have group discussions everyday in this job?69% said yes
Do you have to meet strict deadlines everyday in this job?64% said yes
Do you talk or work with customers everyday in this job?74% said yes
Do you have to deal with angry customers everyday in this job?6% said yes
Do you have to make decisions everyday in this job?26% said yes



Other responsibilities

Besides the “typical day” things that Cargo and Freight Agents do, they Direct or participate in cargo loading to ensure completeness of load and even distribution of weight. They might also Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.

On a weekly to monthly basis, Cargo and Freight Agents Assemble containers and crates used to transport items such as machines or vehicles. and Contact vendors or claims adjustment departments to resolve shipment problems or contact service depots to arrange for repairs.

A typical week or month for them might include:

Load materials or equipment.
Manage clerical or administrative activities.
Load materials or equipment.
Coordinate shipping activities with external parties.



Working life

Working hours

More than 40 hours per week

Working schedule

Regular (Set schedule and routine)


In a typical work week as A Cargo and Freight Agent, you can expect to work More than 40 hours per week.

Do Cargo and Freight Agents work in an office-style work environment?

Everyday
82.14%

Once a week
0%

Once a month
4.74%

Once a year
7.02%

Never
6.11%

Do Cargo and Freight Agents work in a warehouse-style work environment?

Everyday
8.9%

Once a week
0.71%

Once a month
16.52%

Once a year
14.93%

Never
58.94%

Do Cargo and Freight Agents work outdoors?

Everyday
14.65%

Once a week
0.17%

Once a month
0%

Once a year
9.3%

Never
75.87%



Is this right for me

Best personality for this career

The Organizers and The Persuaders


You can read more about these career personality types here.

You will like this career if you are someone who likes following set procedures and routines. They like working with data and details more than with ideas.

You also like starting up and carrying out projects. They like leading people and making many decisions. Sometimes they require risk taking and often deal with business.



How we can help

Start your journey to be A Cargo and Freight Agent

Get the best college for Cargo and Freight Agents


Discover the best colleges for your $$$


Find colleges have the highest earning grads


Yes, I'm sure


Rank: C
Salary: $33890

They interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints.
Rank: B
Salary: $35540

They locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer’s account; preparing statements to credit department if customer fails to respond; initiating repossession proceedings or service disconnection; and keeping records of collection and status of accounts.
Rank: C+
Salary: $39710

They schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
Rank: C
Salary: $27830

They answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Rank: C+
Salary: $38740

They process applications for, changes to, reinstatement of, and cancellation of insurance policies. Duties include reviewing insurance applications to ensure that all questions have been answered, compiling data on insurance policy changes, changing policy records to conform to insured party’s specifications, compiling data on lapsed insurance policies to determine automatic reinstatement according to company policies, canceling insurance policies as requested by agents, and verifying the accuracy of insurance company records.






Trusted by over 50,000 fans

[easy-followers title=”” nofollow=”1″ total_type=”text_before” columns=”2″ template=”tinycolor”]

Career type

Office and Administration
Administrative and Information Support
Sales and Service

Other Careers Like This


Help Others Out



Learn more about Cargo and Freight Agents

Summary
Job Description (You are here)
Salary
Requirements
Is This Right For Me

Study To Be A Cargo and Freight Agent


Related to Cargo and Freight Agents Job Description

Cargo and Freight Agents job description, what do Cargo and Freight Agents do, typical day for Cargo and Freight Agents, what is it like to work as a Cargo and Freight Agent, how many hours do Cargo and Freight Agents work, day to day work of a Cargo and Freight Agent

Additional resources

http://www.bls.gov/oes/current/oes435011.htm

OwlGuru.com
OwlGuru.com is a career and college finder site. We help students to find a career and college that is right for them.
Cargo and Freight Agents
Written by: Stanley Tan
Cargo and Freight Agents expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
3.8 / 5 stars

Leave a Reply

Your email address will not be published. Required fields are marked *